Welcome to Mastering Disasters 101. This is our new blog. We have used our 20+ years of experience in specializing in structural insurance restoration to develop an easy to use, interactive program to teach other contractors what we have learned. And we certainly learned the hard way. We made just about every mistake that we could have made. But, we dusted ourselves off and learned from these experiences.
We started out as new home builders and remodelers in 1984. By the late 1980’s, the building industry was taking a dive. So, we were looking for a niche within the building/remodeling industries in which we could build a large customer base, but even more important, a niche that would protect us from the usual factors that affect the building/remodeling industries. Luckily, we stumbled on the specialized field of structural insurance restoration. We started out slowly, but as time went on we added more and more customers to our customer base. That customer base includes homeowners, adjusters, insurance companies, agents and more. Think about it: how many jobs would you likely get from a homeowner over the course of thirty or forty years? Three? Five? Ten? Any one adjuster handles dozens of claims each month. If you help adjusters get the repairs done quickly at a fair price, help them get their files closed and have happy homeowners singing their praise, you’ll build relationships with multiple adjusters, agents and insurance companies. That translates into having your business recommeded over and over. Our work is not dependent on the economy, interest rates, season. Damage to home occurs all the time. Once that happens, insurance companies provide payment for repairs.
We’re small family owned business. We have completed over 5,500 insurance restoration jobs, totalling over $30 million. We don’t worry about keeping our jobs and providing for our families. What a blessing. Our program has been used trained contractors in all parts of the U.S. We’d love to hear from some of these contractors for their feedback and experiences in getting started in insurance restoration.
If we can do it, so can you.
Winnie Melesh